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Last updated: March 2026
Working draft pending counsel finalization
These Terms are a working draft and are not a binding offer. Several sections (liability cap structure, jurisdictional venue, DPA incorporation, breach-notification timeline) are pending counsel review and a separately negotiated pilot agreement before any customer signature. Contact us to negotiate a finalized agreement before signing.
These Terms of Service ("Terms") are a legal agreement between your organization ("Customer," "you") and GreenLightz LLC ("GreenLightz," "we," "us," or "our"). By accessing or using the GreenLightz API service, you agree to be bound by these Terms. If you do not agree, do not use our service.
Customer is the sole counterparty. These Terms form a contract between GreenLightz and the Customer organization only. End users of Customer's services, individuals whose data Customer submits to the API, downstream vendors, and any other third parties are not intended third-party beneficiaries of these Terms and have no right to enforce any provision of them against GreenLightz. Nothing in this clause limits any independent rights such individuals may have under applicable data-protection law against the Customer as data controller, or against GreenLightz acting in a processor / service-provider capacity as described in our Privacy Policy.
GreenLightz provides a real-time governance API for evaluating AI agent actions against customer-defined policy packs. The service returns deterministic autonomous verdicts (ALLOW, REQUIRE_APPROVAL, BLOCK on the wire — the middle enum is a legacy wire-contract alias for AUTONOMOUSLY_RESOLVED_ESCALATED per ADR SEC #504 §7.3, retiring 2027-01-15), tamper-evident evidence packets (HMAC signing attaches when an operator signing key is configured), and intervention plans. Every supported state has a deterministic automatic disposition; human review is never a core lifecycle stage.
Our service is advisory and enforcement-assisting. GreenLightz evaluates actions and provides verdicts, but the Customer's systems are responsible for acting on those verdicts. We do not directly execute, approve, or block financial transactions.
You are responsible for:
The current pilot offering is provided on a commercially reasonable, best-effort basis. GreenLightz does not offer a service level agreement, uptime guarantee, response-time commitment, or service credits at the current stage, and no statement on this site, in our documentation, or in our marketing material should be read as creating any such commitment.
The governance engine is designed Offline-First — the core evaluation path operates without external runtime dependencies — and on any error, timeout, or ambiguity it fails closed (returns BLOCK or REQUIRE_APPROVAL rather than a permissive ALLOW). Customer is responsible for engineering its integration to tolerate transient unavailability of the GreenLightz service without harm to its end users.
You agree not to:
GreenLightz processes action metadata (type, amount, IDs) for evaluation purposes. All identifiers are hashed in storage and audit trails. See our Privacy Policy for details on data handling practices.
You retain ownership of your policy configurations and evaluation data. By using the service, you grant us a limited license to process your data solely for providing the governance service.
All GreenLightz software, governance methodology, invariant architecture, and documentation are our intellectual property and may not be copied, modified, or distributed without our written consent.
You retain ownership of your policy packs, tenant configurations, and any custom integrations you build.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT VERDICTS WILL PREVENT ALL UNAUTHORIZED COMMITMENTS OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
GreenLightz does not provide legal, financial, or compliance advice. Our verdicts reflect policy evaluation, not regulatory determination.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREENLIGHTZ LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOST PROFITS, OR LOSS OF DATA.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, STRICT LIABILITY, OR ANY OTHER THEORY, SHALL NOT EXCEED THE GREATER OF (A) THE FEES ACTUALLY PAID BY CUSTOMER TO GREENLIGHTZ UNDER THESE TERMS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) TEN THOUSAND U.S. DOLLARS (US$10,000) (placeholder floor — final amount subject to counsel review). THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION 9 ARE FUNDAMENTAL ELEMENTS OF THE BARGAIN BETWEEN THE PARTIES AND APPLY EVEN IF ANY LIMITED REMEDY IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
No insurance representation. GreenLightz makes no representation that it carries professional indemnity, errors and omissions, cyber-liability, or any other insurance covering the service. Customer must not treat any statement on this site, in our documentation, in our marketing material, or made by our personnel as a representation that the service is insured, covered, or E&O-backed.
Either party may terminate service with 30 days written notice. We may suspend access immediately if you violate these Terms. Upon termination, your API keys are revoked and evaluation data is retained per the agreed retention policy.
At any time, Customer may request — in writing to [email protected] — that GreenLightz (i) pause processing of new API requests for its tenant, (ii) terminateits tenant and revoke all associated API keys, (iii) export its evaluation history, policy packs, and audit trail in a machine-readable format, or (iv) delete its data, subject to any retention required by law or by Customer's own active dispute or audit obligations. GreenLightz will acknowledge the request within five (5) business days and complete the action or respond substantively within thirty (30) days. GreenLightz does not offer source escrow, open-source-on-shutdown, or any perpetual-hosting guarantee; continuity is provided through this export-and-delete path (subject to retention required by law or active dispute/audit obligations; tamper-evident evidence chain integrity preserved) so Customer can move its evaluation history off the service on its own timeline.
We may update these Terms from time to time. We will notify you of material changes at least 30 days in advance. Continued use after the effective date constitutes acceptance.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
The current pilot offering is United States–domestic and United States dollar (USD) only. All fees, invoices, quoted amounts, and any liability cap or floor under Section 9 are denominated in U.S. dollars and payable in U.S. dollars. The service is offered to United States–domiciled business entities for use within the United States. GreenLightz makes no representation that the service complies with the laws of any jurisdiction outside the United States, and Customer is solely responsible for any cross-border transfer, localization, or regulatory obligation arising from any non-US use it may attempt.
GreenLightz LLC
Questions about these Terms? Contact us at: [email protected]